Terms of service

Agreement to Terms

By accessing or using the website at lakegenevacountrymeats.com (the “Site”), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Site.

These terms apply to all visitors, customers, and anyone who accesses or uses the Site. We may update these terms from time to time, and the most current version will always be available on this page.

Products and Pricing

We make every effort to display our products and pricing accurately. However, prices are subject to change without notice, and we reserve the right to correct any errors. In-store prices may differ from prices shown online.

Product availability is not guaranteed. Some items are seasonal, limited in quantity, or available only for in-store purchase. We reserve the right to limit quantities on any order.

Online Purchases

When you place an order through our Site, you are making an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including product availability, pricing errors, or suspected fraud.

Payment is processed at the time of purchase through Shopify Payments. By providing your payment information, you represent that you are authorized to use the payment method.

For meat shipping orders that are handled by phone or email (not through online checkout), the terms of the transaction will be confirmed directly with you before any charges are processed.

Shipping

Please refer to our Shipping Policy for details on shipping methods, costs, and delivery timelines. Shipping is available to the continental United States (lower 48 states) only.

Risk of loss and title for items purchased from our Site pass to you upon delivery to the carrier.

Returns and Refunds

Please refer to our Return & Refund Policy for details on returns, exchanges, and refunds.

Gift Certificates

Gift certificates purchased through our Site are redeemable for in-store purchases at Lake Geneva Country Meats. Gift certificates do not expire and are non-refundable. Lost or stolen gift certificates cannot be replaced.

Intellectual Property

All content on this Site — including text, images, logos, graphics, and design — is the property of Lake Geneva Country Meats, Inc. or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content from this Site without our prior written permission.

User Conduct

You agree not to:

       Use the Site for any unlawful purpose

       Attempt to gain unauthorized access to any part of the Site or its systems

       Interfere with or disrupt the Site’s operation

       Submit false or misleading information

       Use automated tools to scrape, crawl, or extract data from the Site

Third-Party Links and Services

Our Site may contain links to third-party websites or services (including our pickup ordering system, wine guide, and fulfillment partners). We are not responsible for the content, privacy practices, or availability of these third-party sites. Your use of third-party services is at your own risk and subject to their terms.

Disclaimer of Warranties

The Site and all products and services are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

While we take great care in the quality and safety of our food products, we are not responsible for adverse reactions due to food allergies, sensitivities, or improper handling after delivery.

Limitation of Liability

To the fullest extent permitted by law, Lake Geneva Country Meats, Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or purchase of our products, regardless of the cause of action.

Our total liability for any claim arising from your use of the Site or purchase of products shall not exceed the amount you paid for the specific product or service giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Lake Geneva Country Meats, Inc., its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney’s fees) arising from your use of the Site or violation of these Terms.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Wisconsin, without regard to conflict of law principles. Any disputes arising under these terms shall be resolved in the courts of Walworth County, Wisconsin.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Contact Us

If you have questions about these Terms of Service, contact us:

5907 State Road 50 East

Lake Geneva, WI 53147

Phone: (262) 248-3339

Email: info@lakegenevacountrymeats.com